JC Rx Consulting and IO Solutions Call Center Joined Efforts

 JC Rx Consulting, LLC. is happy to announce a partnership with IO Solutions Call Center Inc. This partnership will provide customers of JC Rx Consulting access to a state of the art call center.

IO Solutions Call Center is a privately owned and operated Business Process Outsources (BPO) with years of experience. IO Solutions through JC Rx Consulting will be able to offer compliant turnkey specialized and dedicated healthcare business process solutions ranging from general billing inquiries, technical support, and related inquiries.

JC Rx Consulting’s expertise in healthcare combined with IO Solutions’ technology will allow healthcare customers to customize and scale needed services.

The services that would be provided to healthcare consumers as well as healthcare agencies range from the multi-channel communication, social media management, to direct customer care.

JC Rx Consulting and IO Solutions look forward to this joint partnership in providing streamlined, high quality, and exceptional outcomes to their clients’ healthcare needs. 

JC Rx Consulting LLC was founded on the principles held by the National Quality Strategy. We believe that the duty of every healthcare professional to develop the skills and provide a patient centric care that promote the national strategy put forth by the National Institute of Health (NIH), National Academy of Medicine (NAM, formerly Institute of Medicine), and other national health care organization. JC Rx services individually or collectively are geared to incorporate evidence-based medicine in line with the applicable clinical and regulatory guidelines. To ultimately serve the patients and their caregivers JC Rx provides the healthcare facility setting with consulting services, business solutions and medical communications.

IO Solutions Call Center, privately owned and in operation since 2007, is a Business Process Outsourcer head-quartered in Prince Edward Island. Years of experience in several fields have given IO Solutions flexibility in its delivery capabilities. IO Solutions offers compliant turnkey specialized dedicated business process solutions ranging from general billing inquiries, retail and technical support, financial solutions to healthcare related inquiries. IO Solutions technology is customizable and scalable to the needs of their clients and is secured and architected for stability. IO Solutions provide their clients with multilingual multitask delivery optimized by skill-based routing and analytics from onshore and offshore locations for Business to Business and Business to Consumer needs.

Significant increase in insulin use among nursing home residents

A presentation by Dr. Andrew Zullo et al. at American Diabetes Associations (ADA) 76th scientific sessions conference revealed a dramatic increase in the incident use of rapid-acting insulin and a modest increase in short-acting insulin between 2008 and 2010 in a national cohort of nursing home (NH) residents.

Data on medication use was assessed using Medicare Part D drug claims. Resident and facility characteristics were assessed prior to medication initiation using Medicare Part A, Minimum Data Set (MDS), and Online Survey, certification and Reporting (OSCAR) database. 

N= 11,531 (65 years or older, 90 days or more stay as NH residents)	2008	2010	% Change in 12 quarters
Sulfonylurea	25.4%	11.7%	13.7% ê
Metformin	12%	18.8%	6.8% é
Dipeptidyl peptidate-4 inhibitors	0.9	2.7	1.8% é
Thiazolidinedione	4.7	1.9	2.8% ê
Meglitinide	1.5%	0.3%	1.2% ê
Insulin	51.7%	68.3%	16.6% é
Rapid-acting insulin	11%	29.4%	18.4% é
Short-acting	22.6%	30.3%	7.7% é

Zullo AR, Dore DD, Daiello L, et al. National Trends in Treatment Initiation for Nursing Home Residents With Diabetes Mellitus, 2008 to 2010. J Am Med Dir Assoc. 2016 Jul 1;17(7):602-8.